We care for our employees
Our employees are at the heart of our business and also fulfil important societal functions in the work they do. Many different professional groups work at Ragn-Sells; production staff, drivers, researchers, academics, salesmen and administrators, among others. As they all play different, but equally important, roles, we work actively with ensuring that the necessary skills are present in the many different occupational categories.
In 2019, Ragn-Sells Group had 2287 employees in total (i.e. total No. of employees including part-time employees) of which 78% were men and 22% were women. The majority of the employees (58 %) were working in Sweden.
In Ragn-Sells Sweden, Recyclables, Ragn-Sellsföretagen and Tyre Recycling, all employees are covered by collective bargaining agreements. In Estonia, no employees are covered by collective bargaining agreements and in Norway and Denmark the percentages that are covered are 57% and 64%, respectively.
Ragn-Sells as an employer
As an employer, Ragn-Sells wants to offer a safe workplace where employees feel comfortable, perform well and develop. We value participation and diversity in an inclusive work environment. At Ragn-Sells there are great opportunities to pursue careers in many different areas.
Ragn-Sells annual employee survey provides us with information on employee satisfaction in four main areas; Engagement, Leadership, Organizational capabilities and Target and strategy. According to Ragn-Sells’ employees, sustainability, understanding of the Code of Conduct and health and safety procedures have gained importance in the organisation during 2019.
In Ragn-Sells’ annual employee survey 2019, the following statements regarding positive development were made:
During the past year my team has discussed what sustainability means for us and our work.
I understand what Ragn-Sells Code of Conduct means to me in my daily work.
My colleagues always follow the health and safety procedures in our daily work.
Ragn-Sells is like any other company faced with managing continuous change. In order to succeed with all the changes, we support a culture that engages employees.
The 5C:s leadership model
When it comes to social sustainability, Ragn-Sells focuses on creating trust that will enable us to be a driving force for sustainable business development. Over the years, Ragn-Sells’ culture and values have developed and are still developing. Leadership in a transforming market is about inventing new ways of working, changing behaviours and understanding what is important and how this affects our corporate culture. In order to succeed with all the changes we are facing, we need a culture that engages employees.
During 2019, we have developed a new culture and leadership model, called the 5Cs. The model is the starting point of a cultural journey for Ragn-Sells. It guides the company and our leaders in how to act and engages employees in the shift towards circularity. Our values - simplicity, accountability, holistic view and drive - are the cornerstones of this work, and the model builds upon these.
The 5Cs program emphasizes the willingness to Collaborate, a skill that is crucial in creating circularity. In our daily operations, we need to be Compliant with regulations so that we can be trustworthy as a circular economy transformation partner to our customers, partners and other stakeholders. With the appropriate Competence, we can support our customers in their circularity journey. We do this by caring for our employees, ensuring a safe work environment, diversity, equal opportunities and non-discrimination, and by continuously developing their circularity skills. By setting clear and measurable goals for each employee, we inspire people to be Committed. Finally, we are increasing our ability to Communicate, allowing everybody, inside and outside Ragn-Sells, to contribute to our goal of developing a sustainable future.
We communicate. We listen to each other and seek dialog. We give constructive feedback that leads to greater results.
Through collaboration we help each other succeed by sharing knowledge, networking and creating common goals to support one Ragn-Sells.
We are committed to Ragn-Sells and are loyal to decisions that are taken. We strive to continuously improve as individuals and as an organisation.
Ragn-Sells is a company that cares and takes responsibility. We are compliant and follow the laws, regulations, standards, policies and guidelines, as well as ethical practices that apply. Compliance is an ongoing process that sets expectations for our behaviour, helps us to stay focused and work through operational excellence.
We develop through our work and we are responsible for continuously developing our competencies. When we develop, Ragn-Sells develops.
To keep our competitive advantage in a transforming market, it is key for Ragn-Sells to retain and develop our employees, as well as to attract competence. Therefore, we have a whole department that works exclusively with education. Ragn-Sells Academy is our own competence centre that works with education and skills development for our employees. Here, among other things, we offer training courses in handling hazardous waste (ADR) and Certificate of Profession Competence (CPC) focusing on safety on the road, as well as the leadership training programs Responsible Cooperation and Step Up. Additionally, we develop e-learnings on the Group level.
Introduction of new employees
All new employees are to conduct an web-based introduction training before their employment begins. The introduction describes Ragn-Sells as a company, our values, business areas and operations. At the website for the introduction, all employees can also find information about what benefits and insurances we offer and the rights of Ragn-Sells’ employees. Ragn-Sells management system manage the routines for the introduction of new employees, including check lists of what introduction the manager is to conduct with new employees.
Circular economy training
Spreading knowledge about circular economy is crucial to fulfil the ambitions of Ragn-Sells long-term strategy. Through our digital training in circular economy, our employees gain in-depth knowledge and concrete expertise in the field, as well as an understanding of the connection to the UN Sustainable Development Goals. The training is available to all employees, but is primarily aimed at our sales people who in turn can develop the cooperation with our customers.
Diversity and inclusion
Ragn-Sells is convinced that the company’s diversity is an asset, as diversity gives access to a wide variety of talents, skills and experiences, which helps provide insights into society’s needs and motivations. From our point of view, diversity comes in all shapes and sizes and we are committed to offering an inclusive workplace. Therefore, diversity and equality are an integral part of who we are and how we operate.
Our ambition is to have a balance in the workforce at all levels and positions, and the objective is to achieve an even gender balance within the organisation. Gender equality is also about creating an inclusive culture and we are all responsible for inclusion; it starts with you!
During 2019, Ragn-Sells made minor updates in our Code of Conduct. As part of the re-launch of the Code of Conduct, we developed a new e-learning available for all employees. Ragn-Sells’ Code of Conduct gives a clear message that the company is an equal opportunities employer, where discrimination and violence, bullying, threats, abuse or harassment are not tolerated.
All employees have the same rights, opportunities and obligations regardless of gender, ethnicity, cultural background and age. Not managing issues of diversity, equal opportunities and discrimination creates high risk. Non-compliance could affect Ragn-Sells’ employees, the work environment and therefore the entire organisation negatively. It could also result in Ragn-Sells breaking basic principles and laws in national legislation in the countries where Ragn-Sells operates.
To increase diversity, daily practices must ensure that there are no internal barriers or discrimination with regards to equal opportunities, for example in recruitment, training or promotion. To anchor Ragn-Sells’ approach to non-discrimination throughout the organisation, efforts are made to increase awareness of diversity and equality issues with managers and employees. These issues are therefore an important part of the leadership training and value-based work.
To ensure that Ragn-Sells complies with the Code of Conduct, the following activities are performed:
Code of Ragn-Sells
Through the annual employee satisfaction surveys, Ragn-Sells gets feedback on its employees’ perception of the topics. Previous employee surveys show that some employees experience deficiencies in our behaviour towards each other; there are those who feel violated and insecure at their workplace. From Ragn-Sells point of view, this is unacceptable. Therefore, Ragn-Sells has begun a long-term, comprehensive work to become a workplace as inclusive and tolerant as possible. The initiative is called Code of Ragn-Sells, and consists of a series of workshops where our employees can discuss questions and solutions regarding behaviour, equal opportunities and non-discrimination in groups. The programme shall be implemented in all units within the entire company during 2020.
Through our work, we contribute to the UN Sustainable Development Goals (SDGs), for example SDG4 on Quality Education, SDG5 on Gender Equality and SDG10 on Reduced Inequalities.
#mittragnsells and Insta-takeover
To create participation and professional pride, we encourage our employees to share their important work at Ragn-Sells on social media with the hashtag #mittragnsells.
In 2019, we continue the initiative Insta-takeover, where our employees take turns taking care of Ragn-Sells’ Instagram account for a week to offer insight into the company’s daily operations.
Ragn-Sells Christmas heroes
We tribute our colleagues who make a difference, who ensure that important social functions and community services work. All year round, every day and whatever time of day.
In December we followed some of Ragn-Cell's employees in their daily working lives. We call them - Christmas heroes.